Frequently Asked Questions
Answers to common questions from patients, families, and corporate partners.
How do I book an appointment?
Use the online appointment form, call the hospital, or visit reception for scheduling support.
Do you accept insurance?
Yes. Accepted insurers and approval workflow details are available in the Insurance & Partners section.
What are your working hours?
Emergency services operate 24/7. Outpatient services follow published clinic hours (Mon-Sat 8:00 AM - 6:00 PM).
How are emergencies handled?
Emergency cases are triaged immediately and stabilized by the on-call team.
Can I receive laboratory results later?
Yes. Depending on the test, results may be collected physically or through coordinated follow-up.
What payment methods are supported?
Patients may pay directly (cash, card) or use approved insurance arrangements based on eligibility.
How can I access the Patient Portal?
Register for an account on the Patient Portal page using your email. Once registered, you can view appointments, update your profile, and access medical history.
Can I request a specific doctor?
Yes, when booking an appointment you can select a preferred doctor from the available specialists in your chosen department.